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Telecommunications Technology Assistant

Apprenticeship and traineeship details

Please refer to the Declaration Policy for the requirements relating to apprenticeships and traineeships.

Please refer to the Norfolk Island Policy for apprenticeships and traineeships on Norfolk Island.

Type:
Traineeship

Job summary:
This qualification reflects the role of a new entrant into the telecommunications industry who can apply a range of competencies in a varied work context from installation to operation of telecommunications equipment and products.

The qualification has a generic outcome if no specialisation has been undertaken. When a specialisation has been selected then the qualification has one of the following outcomes.

Cabling
This specialisation reflects the role of an operator for the installation of telecommunications equipment, data cabling and cabling products on customer premises.

Networking
This specialisation reflects the role of an operator for a limited range of digital reception equipment for either a customer or an enterprise. They would perform limited fault finding on a range of digital reception equipment for both cable TV and free to air TV reception.

Radio Communications
This specialisation reflects the role of an operator for the installation and maintenance of telecommunications radio communications equipment installed in base stations. It prepares an individual for entry to the industry in a general area of installation of telecommunication radio communications equipment and connection of wireless base stations.

Rigging
This specialisation reflects the role of an operator for the installation and maintenance of telecommunications equipment installed on structures requiring rigging skills. It prepares an individual for entry to the industry in a specialised area of installation of telecommunication equipment on high structures including radio towers or for installation and connection of wireless base stations.

Australian Standard Classification of Occupations:
ELECTRICAL AND TELECOMMUNICATIONS TRADES ASSISTANTS

Sub-industry:
ELECTRICAL OR TELECOMMUNS. TRADES ASSIS

Available Contract Modes:
  • Full-time
  • The lodgment of a second training contract where one of the training contracts is full-time will be reviewed by the Department to determine if each of the parties to each training contract can meet their obligations. There must be a clear separation between the training and employment requirements for each training contract and must not be replicated through the one occupation only.

  • Part-time
  • Minimum of 15 hours per week over each 4 week period throughout duration of apprenticeship/traineeship.

  • Casual NOT PERMITTED in Queensland
  • School-based
  • 7.5 hours per week of paid employment. This may be averaged over a 3 month period.

    Over the period of a year, the employer must provide at a minimum the equivalent of 375 hours (50 days) of paid employment.


    For a school-based trainee to be eligible to complete in this traineeship they must have met the minimum paid employment requirement as outlined below:
    - 18 month full time nominal completion duration - 75 days minimum (562.50 hours)
    Note: Each school-based traineeship has minimum paid employment requirements that are unique to the traineeship. Please refer to each traineeship in QTIS for further information.


Apprentices/trainees with a disability are entitled to work less than 15 hours per week when averaged over a 4 week cycle. They must be a holder of a disability pension and Pension concession card to be approved.

Other requirements for school-based:
School-based requirements
Students not enrolled in years 10, 11 or 12 may be eligible to enter a SAT provided there are exceptional circumstances warranting consideration and all other entry requirements are met, including being of an age where it is legal to undertake paid employment.

Before a student not in years 10, 11 or 12 commences a SAT, a business case supporting the arrangements must be provided to and approved by the Department of Employment, Small Business and Training (DESBT).

Delivery of training to school-based trainees
Limits have been imposed on the amount of institutional training which may be delivered to school-based apprentices, based on the nominal term of a full time training contract. This restriction does not apply to school-based traineeships.

Traineeship Probation/Duration Details:
All apprenticeships have a nominal term - this is the timeframe that is on the Traineeship training contract.

Mode Start Date End Date Probation Period (days) Nominal Term (months)
Full-time 02/03/2020 60 18

Minimum education standard:
Nil

Minimum entry age:
The Child Employment Act states that the minimum age for apprentices and trainees is 13 years of age, unless otherwise stated.

Entry Requirements:
Students not enrolled in years 10, 11 or 12 may be eligible to enter a SAT.

As a general rule, only Australian citizens and New Zealand citizens who have entered Australia on a valid passport have unrestricted rights to employment in Australia.

Visa holders may engage in apprenticeships or traineeships provided their work rights allows this, based on information and advice provided by the Australian Government.

Supervision requirements
Please refer to the Declaration policy, table 15 for the requirements on supervision.

Modified supervision arrangements available: NO

Employers are required to provide, or arrange to provide the facilities, range of work, supervision and training as detailed in the training plan.

Qualified person for traineeships
1. A person who has satisfactorily completed a traineeship in the trainee's calling, and is the holder of a completion certificate issued under an Act, or
2. A person who holds a certificate of recognition issued under an Act, certifying the person has the necessary skills and knowledge in the calling, or
3. A tradesperson in the trainee's calling, as defined under a specific industrial instrument, or
4. A person who holds a relevant qualification in the traineeship calling, or
5. A person individually, or persons collectively, who has/have documented competence (achieved through an RPL or training pathway) or demonstrated competence in all the competencies the employer is required to provide training for under the trainee's training plan (note - cannot be a person or persons currently undertaking the same traineeship), or
6. A person undertaking a traineeship, at a higher level than the trainee's, whose traineeship incorporates supervisory or coordinating skills and who has documented competence (achieved through an RPL or training pathway) in at least one of the competencies the employer is required to provide to the trainee under the training plan and who is supervised by a person who qualifies under (1), and/or (4) and/or (5).

And, where a worker is required to have a licence to practice the calling/occupation, the qualified person holds a current workers licence.

Adequate supervision of apprentices and trainees cannot solely be provided from an offsite location by electronic means. Electronic means include, but are not limited to, telephones, radios and webcams.

The level of supervision will normally range between direct, general and broad as per the below guidelines:
- Direct - Close monitoring of work ensuring understanding and identifying potential risks and/or hazards
- General - Occasional monitoring to ensure progress is occurring
- Broad - Quality checking of completed tasks.

Licensing requirements - Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the ICT Information and Communications Technology Companion Volume Implementation Guide or the relevant regulator for details of licensing, legislative or certification requirements.

Cabling at the customer premises must be carried out according to requirements of the Australian Communications and Media Authority (ACMA) and relevant industry registration bodies, and in line with the specifications of the access network owner.

High risk work (HRW) licences are required for dogging work and rigging as outlined on the Safe Work Australia website.

The model WHS Regulations require people performing HRW to be over 18 years of age and to hold the right HRW licence. HRW licences are issued by state/territory governments: refer to the relevant body to ensure compliance with regulations.

Status:
Current

Qld declaration date:
18/02/2020

Implementation date:
02/03/2020


Qualification details

Name:
Certificate II in Telecommunications Technology

Qualification code:
ICT20319

Qualification content:
Click here for more details

Training package:
ICT - Information and Communications Technology Training Package - ICT

Status:
Current


Queensland User Choice program funding details

The Queensland User Choice program funds Skills Assure suppliers (RTOs) for the provision of services to eligible apprentices and trainees.
For more information, please visit User Choice in Queensland.

Funded under the User Choice Program:
No


Industrial relations details

Since 1 January 2010, all private sector employers and employees in Queensland, including apprentices and trainees, have their wages and conditions of employment covered by the Fair Work Act 2009 and modern awards. This legislation is administered by the Commonwealth Government Fair Work Ombudsman's office. https://www.fairwork.gov.au/pay/minimum-wages/apprentice-and-trainee-pay-rates.

Apprentices and trainees are considered employees and may receive entitlements the same as other employees such as: annual leave, sick leave, public holidays, superannuation, workers compensation and allowances. Apprentices and trainees must also receive a pay slip to cover full details of the pay for each pay period. Pay slips have to be given to an employee (including apprentices and trainees) within 1 working day of pay day and be either in electronic form or paper hard copy.

Parties should make enquiries with the Fair Work Ombudsman on Ph: 13 13 94 or at http://www.fairwork.gov.au to determine the correct industrial instrument and entitlements.

When employment is ceasing the employer or the employee (apprentice/trainee) must provide the appropriate notice periods as per the relevant award or registered workplace agreement. A notice period is the length of time that an employer or employee (apprentice/trainee) has to give to end employment. Additional information about notice periods can be found at: http://www.fairwork.gov.au/ending-employment/notice-and-final-pay.

Unfair dismissal is when an employee (apprentice/trainee) is dismissed from their job in a harsh, unjust or unreasonable manner. Additional information about unfair dismissal can be found at: http://www.fairwork.gov.au/ending-employment/unfair-dismissal.

Public sector and local government workers in Queensland remain under the state industrial relations system. Additional information about wages and conditions of employment for employees (apprentices/trainees employed by state or local government) can be found at: https://www.forgov.qld.gov.au/working-in-the-public-service/directives-awards-and-legislation/pay-awards-and-agreements.